Call Answering and Dispatching
Emergency Call Handling
We understand the critical nature of police jobs and handle them with the utmost priority. Our dedicated team is trained to respond swiftly and efficiently, ensuring that law enforcement agencies receive the support they need in urgent situations. We prioritize clear communication and rapid deployment of towing and vehicle recovery. With a commitment to safety and professionalism, TOWCOM ensures that every emergency call is treated with the seriousness it deserves, reinforcing our role as a reliable partner.
Dispatching Software
We boasts extensive knowledge of various dispatching software, including industry leaders like Towbook and Dispatch Anywhere. Our team is well-versed in the functionalities and features of these platforms, enabling us to streamline operations and enhance efficiency in towing and recovery services. This proficiency not only improves our response times but also enhances overall service quality, making TOWCOM a trusted choice for your operation.
Payment Processing
We possess a vast knowledge of various payment processing systems, including TowPay, Clover, Square, and more, allowing us to offer flexible and efficient payment processing for our clients. Our expertise in these platforms enables us to facilitate seamless transactions, ensuring that customers can easily pay for services with their preferred method.
Motor Clubs
We have in-depth knowledge of various motor clubs and their portals plays a crucial role in our service delivery. We ensure that all mileage is accurately accounted for and compensated, adhering to the specific protocols of each motor club. Our team is skilled in navigating these portals, which allows us to efficiently manage the approval process for any additional charges that may arise. By meticulously verifying and adding these charges to each job, we guarantee that our clients receive the full compensation they deserve. This expertise not only enhances our operational efficiency but also fosters strong relationships with motor clubs, ensuring a seamless experience for all parties involved.