Why TOWCOM?

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We are always here to help you, no matter what time of day or night. 

We are able to receive digital dispatches with TMS access and will call the customer to fill in the blanks before dispatching. 

With POS access our representatives are able to process card payments and record them in the corresponding job.  

Our agents are highly trained and knowledgeable, ensuring that your customers receive the best possible service.

From emailing invoices to cash customers to adding charges to motor club calls we are able to ensure each job is properly invoiced.

With email account access we are able to monitor incoming jobs and respond to customers as needed. 

With GPS access we are able to monitor your fleet to provide accurate ETAs and make sure assets are where they are supposed to be.

We are able to assist drivers with routing, weather forecasts, rigging, and emergency neutral release locating.  

Strongly recommended for efficient communications between dispatch and drivers.  

We work with you to develop tailored solutions that meet the unique needs of your business and customers.

We use customer-provided rate sheets and TMS to accurately provide quotes for any job.

We can quickly scale our services to meet the demands of your business, ensuring that your customers always receive the support they need.

Police agency phone numbers are programmed into all staff members' phones so we are able to prioritize their calls.

Our team is able to notify the correct jurisdictional police department when the drivers are loaded. Assist with authorization forms and verification of requestors' authority.

We offer a cost-effective solution tailored to your budget.